Upgrading your hotel phone handsets in 2023 doesn't need to break the bank
If you manage a hotel or are in charge of its interior design, you know how important it is to keep up with the latest trends. That includes everything from the furniture and fixtures to the technology guests use while they're staying with you. When it comes to phone handsets, there are a lot of options out there and it can be tough to decide which one is right for your property.
But don't worry, we're here to help. In this article, we'll go over some of the things you should consider when choosing new hotel phone handsets and let you know where you can find great deals on high-quality products. So read on and learn more about upgrading your hotel's phone system without breaking the bank!
Why upgrading your hotel phone handsets is important
Upgrading the phone handsets in your hotel is an important step that should not be overlooked. Technology advancements mean that customers expect a certain level of comfort and convenience when they stay at your establishment, and having up-to-date phones is a great way to provide it.
Not only are modern telephones stylish, but they can also offer increased security and functionality. They provide essential features such as encrypted cloud-based calling for increased safety, as well as options for automated check-in processes and other operations. Updating your hotel phone handsets will provide you with these advantages now and will pay off in the future when trends and technology change further.
How to find the right handset for your needs
Finding the right handset for your needs can be tricky - one style may fit your interior design perfectly but be way out of your budget, while another is reasonably priced but clashes with your decor.
When searching for a handset it's best to consider all the factors that go into making it the perfect addition to your home. Style is one factor to think about; modern handsets can add a sleek and sophisticated look, whereas retro phones bring warmth and character.
Cost is also important as you don't want to be breaking the bank for something that may not even fit in with your overall design scheme. It's important to weigh up all of these aspects before investing in a telephone so you get the best product for what you need.
Siemlus installed VOIP Phones in a retro style to match the interior design aesthetic of the hotel.
Key Features of Hotel Phones
Having learned the major distinctions between a hotel phone and your typical home phone, let's take a closer look at the most essential features to consider while browsing for hotel phones:
Compatibility with your PBX system: If you're replacing your hotel phones, it's crucial that the new devices are compatible with your existing system. Ensure this is the case before investing in a set of new handsets.
Guest service keys: If you are looking for hotel-specific phones, look no further. Such devices typically feature helpful buttons that say "Front Desk", "Restaurant", and "Valet". It's easy to configure them so they connect callers with the appropriate departments quickly and efficiently.
VoIP connection: If a phone line isn't connected to the conventional phone jack, then it's likely using VoIP (voice over internet protocol) or SIP (session initiation protocol), both of which require an internet connection for making and receiving calls.
Speakerphone: Although not a requirement, it will be greatly appreciated by guests if they can make and receive calls hands-free. Additionally, some may feel uneasy about speaking on the handset that has been touched by other people; providing them with a speakerphone option allows for comfortable conversations without any physical contact.
Battery power: Don't become cut off from your guests in the event of a power outage - make sure you have an alternate means for them to reach out! If your phones are cordless or linked up through wifi, it's crucial that you plan ahead with a backup phone system so communication is never lost.
USB ports: With phones typically kept on the nightstand or desk in any given guest room, having a couple of USB ports that allow visitors to charge their devices is an excellent added convenience.
Customisable faceplates: Don't forget that your hotel phones are an ideal channel for creating brand awareness. Many hotels provide customisable phone faceplates which can be used to feature a logo, the name of the hotel, website URL or any other branding you want. Utilise this opportunity and reinforce your message with guests by highlighting your branding on these easily recognisable devices.
The benefits of VoIP
VoIP, or Voice over Internet Protocol, is a leading technology in business communications. This style of technology provides added security to operations and allows businesses to communicate in a more streamlined fashion. With VoIP, employees can access call data as well as routing options for conference calls with ease.
Not only does it allow for increased flexibility, but also cost-cutting measures through the use of cloud-based features such as voicemail boxes and consistent dialing plans across multiple locations. VoIP's unlimited potential puts communication power right at your fingertips and make traditional phone systems seem like an antiquated relic of the past.
Hotel Phone Alternatives
Struggling to make a decision about what phones you should buy for your property? Consider that traditional landline phones may not be the only, or even best solution for your unique situation. There are some phone alternatives that could go further and give guests an enhanced experience as well.
Tablets. Let your guests have the ultimate experience with these handheld devices! All they need to do is tap a few buttons and they can adjust their room temperature, turn on the hospitality TV, order room service, control lighting and curtains - all while never having to leave bed.
Smart speakers. Take your guest experience to the next level with Amazon's Echo - a voice-powered speaker that is sure to impress. With this incredible device, guests can conveniently check in at the front desk by simply saying "Hey Alexa", get current weather updates, or even stream music from their phones through its Bluetooth functionality. Give your hotel an edge and provide guests with an unparalleled hospitality experience.
Bring-your-own-device apps. If you'd rather not introduce more electronics to your guest rooms, a bring-your-own-device system such as Google Chromecast might be the perfect solution for you.
Why you should consider an upgrade
Technology upgrades will no doubt help bring your business to the next level—you'll be able to provide guests with more efficient service and satisfaction. Don't wait any longer - embrace the newest tech today and watch your business soar!
Handsets are a crucial part of any hotel's phone system. They need to be reliable, user-friendly, and enable clear communication between guests and staff.
Selecting the precise communication tools for your hotel can bring a multitude of benefits. Not only will it amplify guest reviews, but also encourage efficiency and save money in the process. Whether you're looking to include new phones, upgrade existing ones or even add features beyond what standard handsets provide - there's something suitable out there that'll make a difference.
If your hotel is still using outdated technology, it's time for an upgrade. Contact the Siemlus team today to discuss your specific needs and see how we can help you take your guest experience to the next level.