The hospitality industry is fast-paced, demanding, and continuously evolving, making Information Technology (IT) an essential backbone for every hotel. From check-ins to operations and customer engagement, technology is a powerful enabler that can make or break a hotel’s ability to meet guest expectations and operate efficiently.

IT in hospitality is currently navigating unprecedented pressure. Guests expect cutting-edge innovations like self-check ins and in-room technology, while IT departments are responsible for managing third party solutions from behind the scenes. The competition is fierce; standards are high; stability is essential - it's no wonder that IT has many items on its plate!

In this difficult environment, hoteliers are looking for ways to reduce costs without compromising on customer service. One area where cost savings can be found is in IT.

It’s no secret that the hotel industry is under attack. In fact, over the past few years, some of the most well-known brands have all been victims of cybercrime.