In-Room Entertainment Crowned as Top Priority for Hoteliers in 2024.
Siemlus, a trailblazer in enhancing the guest experience and future-proofing technology for the hospitality industry, has undertaken a significant initiative. We have recently conducted a comprehensive survey to discover what services are most important for your hoteliers in 2024.
Our survey seeks to uncover what services matters most to hoteliers in 2024. By gaining insights directly from industry professionals, we aim to align our technology solutions with the exact requirements of the hospitality sector.
Siemlus stands at the forefront of hotel security and guest convenience, offering a comprehensive suite of services that cover a vast range of technology aspects ranging from guest engagement systems such as Hoteza, door locks, IT support and more. Our expertise spans supply, installation, management, and unwavering support for hoteliers across the UK and world wide. What sets us apart is our commitment to embracing the future of hospitality technology. With a focus on enhancing security, streamlining operations, and providing unparalleled guest experiences, Siemlus is the ultimate partner for hotels seeking to stay ahead in the ever-evolving world of hospitality.
As the hospitality industry continues to evolve, these insights provide a valuable roadmap for hoteliers navigating the dynamic landscape of guest expectations and technological advancements in 2024.
"38% of hoteliers highlight the significance of in-room entertainment featuring advanced features, ensuring a comfortable stay for every guest. Door access control and technology rank second, with 25% placing emphasis on these aspects while the remaining 13% prioritise the integration of contactless technologies in their considerations."
Siemlus recognises that the hospitality industry is diverse, with varying budgets, operational models, and guest expectations. This diversity demands tailored solutions that balance innovation with practicality. Thus, our survey explores key aspects such as the importance of features hoteliers are wishing to introduce in their property.
In-Room Entertainment Takes the Spotlight
In the highly competitive hospitality industry, providing an exceptional guest experience is key to attracting and retaining customers. One crucial aspect that contributes significantly to guest satisfaction is in-room entertainment. Hoteliers worldwide are increasingly recognising the importance of offering a diverse and engaging entertainment experience to enhance the overall stay of their guests.
The Significance of In-Room Entertainment
Enhanced Guest Satisfaction: In-room entertainment serves as a primary source of relaxation and enjoyment for guests during their stay. Whether it's after a day of business meetings or exploring the local attractions, guests value the ability to unwind in the comfort of their rooms. High-quality entertainment options contribute to a positive and memorable guest experience.
Differentiation and Competitive Edge: In an industry saturated with options, providing unique and cutting-edge in-room entertainment sets a hotel apart from its competitors. Hoteliers can leverage this feature to attract tech-savvy travelers who seek modern amenities and an immersive stay.
Increased Revenue Opportunities: In-room entertainment goes beyond just keeping guests entertained; it can also serve as a revenue generator. Through strategic partnerships and integrated solutions, hotels can offer upselling opportunities for additional services, such as in-room dining, spa bookings, and restaurant reservations.
Hoteza TV System
“Hoteza not only enhances the entertainment experience but also offers a range of features that benefit both guests and hotel management.”
Upselling Opportunities: Hoteza provides hoteliers with the ability to offer enticing upselling opportunities directly through the in-room entertainment system. Guests can conveniently browse and purchase additional services like in-room dining, spa treatments, and restaurant bookings, enhancing their overall stay.
User-Friendly QR Code Integration: With the inclusion of a QR code displayed on the TV, Hoteza enables guests to seamlessly connect to the Hoteza web app. This intuitive feature provides easy access to a variety of services, creating a streamlined and efficient guest experience.
Diverse Channel Selection: Hoteza offers a wide range of channels for guests to choose from, catering to various preferences. Whether guests are interested in news, sports, movies, or documentaries, Hoteza ensures there's something for everyone, enhancing the personalization of the in-room entertainment experience.
Marketing Opportunities: The platform also provides hoteliers with valuable marketing opportunities. Through targeted promotions and advertisements displayed on the in-room entertainment system, hotels can effectively communicate their offerings and encourage guests to explore additional services and amenities. Leveraging this feature, hotel staff can extend warm birthday wishes through a customised message displayed on the Hoteza TV. This thoughtful gesture adds a personal touch, making guests feel valued and appreciated on their special day.
Guest Feedback: Hoteza facilitates the collection of guest feedback, allowing hoteliers to gain insights into guest satisfaction and identify areas for improvement. This data-driven approach enables continuous enhancement of the guest experience and helps in maintaining high service standards.
Personalised Welcome Screen: A personalised welcome screen adds a thoughtful touch to the guest experience. Hoteza allows hoteliers to greet guests with a customised welcome message on the in-room entertainment system, making them feel valued and appreciated from the moment they enter their rooms.
Conclusion
In conclusion, investing in a robust in-room entertainment system, such as Hoteza, is not just a luxury but a strategic decision that can significantly impact a hotel's success. By offering a combination of entertainment, upselling opportunities, and personalised services, hoteliers can create an unparalleled guest experience that fosters loyalty and positive reviews. As the hospitality industry continues to evolve, embracing innovative solutions like Hoteza is crucial for staying ahead and delivering memorable stays for every guest.
Want to see the Hoteza TV experience?
Get in touch with the Siemlus Team today to arrange a demo or contact us at hello@siemlus.com
