Hotel Indigo Coventry Opening: A Technological Odyssey with Unparalleled Support
Siemlus continues to lead the way in hospitality technology consultancy, demonstrating an unwavering commitment to excellence and innovation. Our comprehensive suite of services encompasses critical aspects of the hospitality sector, and we are thrilled to share the successful completion of yet another milestone project – the opening of Hotel Indigo in Coventry.
Hotel Indigo Coventry
Collaboration with our esteemed partners is at the core of our success here at Siemlus. Working closely with our partners and the client played a pivotal role in achieving the successful completion of the Hotel Indigo project. Our expertise in hospitality technology consultancy, coupled with a dedicated and collaborative approach, contributed significantly to the seamless execution of the project.
Hotel Indigo Coventry
Hotel Indigo Coventry, a distinguished new-build establishment, boasts 101 thoughtfully designed rooms that harmonise modern comfort with a profound respect for the city's rich heritage. The hotel's architectural innovation seamlessly integrates with Coventry's historic backdrop, creating a distinctive and contemporary ambiance. Inside, the interior design pays homage to the city's diverse history, skilfully incorporating elements that reflect Coventry's cultural and industrial significance. The decor is a testament to the city's journey, with nods to its medieval past and industrial prowess. Local artists and craftsmen have been engaged to infuse the spaces with bespoke touches, ensuring that each room tells a story of Coventry's heritage. Hotel Indigo Coventry not only provides a luxurious stay but also serves as a tribute to the city's past, offering guests a unique and immersive experience that combines the best of modern hospitality with a deep appreciation for history.
Navigating The Brief
In addressing the unique needs of Hotel Indigo Coventry, the imperative for a safe and secure access control solution became paramount, prompting a strategic shift towards the implementation of the Onity OnPortal system. Recognising the significance of cloud-based software in enhancing operational efficiency and guest security, Hotel Indigo Coventry sought a solution that could seamlessly integrate with their existing infrastructure while offering advanced access management capabilities. The Onity OnPortal system emerged as the ideal choice, providing a sophisticated yet user-friendly platform that allows for centralised control and real-time monitoring.
To complement this pivotal upgrade, Siemlus, a trusted technology consultancy, recommended the integration of the Hoteza IPTV system. Recognising the growing importance of in-room entertainment experiences, Siemlus proposed the Hoteza IPTV system as a means to elevate the guest experience, offering a diverse range of high-quality content and interactive features. Together, the Onity OnPortal and Hoteza IPTV systems form a comprehensive technology suite, ensuring Hotel Indigo Coventry remains at the forefront of hospitality innovation while prioritising guest satisfaction and security.
The Technological Arsenal
Siemlus embarked on a comprehensive technological overhaul, covering various aspects of hotel operations. The scope included Administrative IT, Access Control, Telephony, Retro Phones, Mini Bars, and Safes. Additionally, Siemlus inherited the responsibility of revamping the existing CCTV, Background Music (BGM), and Intercom systems, as a third party had fallen short of the Castlebridge standard.
Unrivaled Support
Siemlus sets itself apart by offering unparalleled support to Hotel Indigo Coventry, ensuring a seamless 24/7, 365-day service. The first line of support extends to all third-party integrations, providing the client with a single point of contact for all their technological needs.
The Client's Brief
Hotel Indigo Coventry's directive was clear: they sought cutting-edge technology solutions that not only adhered to the IHG brand but also made their operations effective, efficient, and visually captivating for the public. Siemlus was tasked with delivering a comprehensive tech infrastructure that not only met but exceeded these expectations.
Why Siemlus
The decision to choose Siemlus was grounded in a long-lasting relationship based on trust and reliability. Having previously collaborated to open 25% of Indigo hotels across the UK, Siemlus had already proven its ability to design and implement technology solutions that align with IHG's brand ethos.
Design – Procure – Install – Manage & Support
Design: Siemlus meticulously crafted floorplans, annotating them to ensure that the technology seamlessly integrated with the hotel's layout. A detailed technology specification was built to cater to the unique needs of Hotel Indigo Coventry.
Procure: Siemlus handled the procurement of a wide array of items, from bedroom accessories like minibars to essential IT equipment such as PCS and laptops, ensuring that the hotel was equipped with the best-in-class amenities.
Install: The installation process involved the first and second fixes for access control, structured cabling, and IT infrastructure. This stage was crucial in bringing the design and procurement phases to life, creating a robust and integrated technological ecosystem.
Manage/Support: Siemlus Connect, a comprehensive support system, was implemented to ensure the ongoing smooth operation of all technology facets. This proactive approach guarantees that Hotel Indigo Coventry's technological infrastructure remains reliable and up-to-date.
In a statement by Nikolay Beloshitsky, CEO of Hoteza, he expressed gratitude for the successful collaboration with Siemlus. Hotel Indigo Coventry now proudly features the Hoteza Guest Journey, a testament to the combined efforts of Siemlus and the hotel's dedication to excellence. As they celebrate this achievement, both parties look forward to continued collaboration and future milestones.
"When we first partnered up with Siemlus, we were happy to be aligned with a company as devoted to excellence as we are and have strong representation in the UK. Hotel Indigo Coventry stands out as a remarkable achievement, and we're thrilled to announce that the Hoteza Guest Journey is now an integral part of this experience. I wish to extend a sincere thank you to everyone involved, especially the Siemlus team. We’re grateful for the teamwork that brought this vision to life and looking forward to many more milestones together."
Nikolay Beloshitsky, CEO Hoteza
One of the standout features of Siemlus is their ability to seamlessly support all facets of technology and external suppliers. Their team exhibited a rare combination of technical prowess and an acute understanding of our specific needs. Siemlus not only met our expectations but consistently exceeded them by going above and beyond in addressing challenges and ensuring that every technological component was seamlessly integrated.
What truly sets Siemlus apart is their commitment to providing unified support. They acted as a cohesive force, aligning various technological elements to function harmoniously. Siemlus facilitated smooth communication between different technology providers, ensuring that each component complemented the other, leading to a cohesive and efficient technological infrastructure.
“Siemlus, our Unified Support Partner, played a crucial role in our hotel launch. Their exceptional understanding of hospitality technology, proactive approach, and seamless coordination with external suppliers ensured a flawless integration. Siemlus went above and beyond, demonstrating unparalleled dedication and expertise. We highly recommend them for any hospitality venture.”
James Cattrell, Development Manager - Hotel Indigo
A Partnership for the Future
The collaborative partnership between Siemlus, Hotel Indigo Coventry, and other stakeholders has not only resulted in the successful completion of this project but has also solidified a lasting bond built on trust, reliability, and shared success. Siemlus's comprehensive suite of services, from design and procurement to installation, management, and 1st line support, has played a pivotal role in bringing this vision to life.
As Hotel Indigo Coventry opens its doors to guests, it stands as a beacon of hospitality innovation, offering a seamless symphony of modernity and heritage. The collaborative journey between Siemlus and Hotel Indigo Coventry exemplifies the transformative power of technology in creating memorable and immersive experiences for guests, ensuring that the hotel remains at the forefront of the ever-evolving hospitality landscape. With this successful completion, Siemlus continues to reinforce its position as a leader and Unified Support Partner within hospitality technology, ready to pioneer the next wave of innovations in the industry.
Want to see the Hoteza web/ TV experience?
Get in touch with the Siemlus Team today to arrange a demo or contact us at hello@siemlus.com