Why “Casting” off old technology is revolutionising the hotel guest experience with Hoteza
The hotel business is being revolutionised by the emergence of casting technology. By utilising the ability to cast content from mobile devices to larger displays, hotels are introducing innovative ways for customers to access in-room entertainment like movies, music and online radio stations. It is essential that hoteliers remain at the top of the game in this competitive industry. By doing so they need to rely on a strong Wi-Fi and bandwidth utilisation as customers today expect quick, reliable connections no matter where they stay.
This new technology provides hotel guests with a more interactive experience while being able to enjoy their favourite shows and media on large screens instead of having to watch it on small or tablets.
Casting significantly improves customer satisfaction.
Guests can now access all their favourite streaming apps like Netflix, Apple TV, Disney Plus, and YouTube directly from their rooms. The technology is much simpler than traditional methods for accessing content which require connecting cables or downloading applications onto devices. Now, users simply need to connect their device via the hotel’s WiFi and they are ready to go.
How hoteliers are utilising casting technology
Hotels are also utilising casting technology by offering guests interactive experiences like online gaming, virtual tours of their property and educational content. The possibilities for hotels businesses through this technology is virtually limitless as it opens up new ways to engage their customers in a more immersive way.
As casting technology continues to evolve, so too will the benefits for both customers and businesses alike. With its ability to improve customer satisfaction and engagement, this revolutionary technology has cemented itself as an essential part of how hotels operate today.
One of the companies leading this surge is Hoteza, a Siemlus partner, who have an aligned vision to make guest experience the heart of their offering but delivered through incredible technology. Hoteza Stream is a solution which supplements the hotel TV system with AirPlay and Google Chromecast technologies. No new wiring, no new server or software installation is required. There are no binding contracts or subscriptions. Start from eight Apple TV boxes and/or Google Chromecast dongles, and if needed extend to more later.
“It enhances their entertainment options while also providing a more convenient travel experience overall.”
The ability to cast content has drastically changed the way people use technology when they are away on vacation. Hotels that offer casting capabilities have seen an increase in guest satisfaction and loyalty because of the added convenience it provides. As casting technology continues to evolve, it is likely that more hotels will begin offering this service to meet the demands of today's travellers. By embracing casting technology, hotels can provide their guests with an enjoyable and memorable experience while they are away from home. This is why casting technology is becoming increasingly popular among hotel guests.
Introducing the Hoteza Suite of products
With Hoteza casting is just the tip of the iceberg and it is the complete view of the guest experience that make this a real game changer. Hoteza is a hotel guest user interface (GUI) platform that enables hotels to improve the way they interact with their guests. Hotels are able to provide their guests with an easy-to-use digital experience while providing them access to the latest features and services. Hoteza helps hotels increase customer satisfaction, engagement, loyalty, and revenue by offering advanced features such as digital check-in/checkout processes, payment portals, and even virtual concierge services, alongside Siemlus to help install and support hoteliers to ensure smooth activiation.
Why hoteliers should invest into Hoteza
Investing in Hoteza can help hotels stay ahead of the game when it comes to technology and hospitality. It offers a comprehensive suite of solutions that are designed to streamline operations and improve customer experience, allowing for efficient management of resources, better communication with guests, and easier access to data within the hotel. With Hoteza's cutting-edge technology, hotels can take their guest services to the next level while saving time and money. In addition, they will be able to offer an enhanced guest experience through improved marketing and loyalty programs as well as more personalised service. Ultimately, investing in Hoteza is an investment into the future success of any hotel business. Through its specialised solutions, businesses can guarantee that their customers have a memorable stay and leave feeling satisfied, thereby driving repeat business and brand loyalty. This will help to ensure the success of a hotel in an increasingly competitive environment.
Hoteza's services go beyond just providing a streamlined experience for customers. Hoteza also offers industry-specific insights into customer behaviour and trends that allow hotels to make informed decisions about their operations.
With detailed analytics on occupancy rates, check-in times, revenue streams, and more, Hoteza helps hotels gain valuable business intelligence from their digital guest journey. In this way, they can improve efficiency and maximize profits while ensuring satisfaction for every guest.
In today’s world of ever-evolving technology, it is essential for hotels to keep up with the latest trends in the industry and provide a seamless digital guest experience. Hoteza is at the forefront of this movement, helping hotels create an unforgettable experience for their customers.
By leveraging its comprehensive suite of services and utilising intelligent analytics, Hoteza is revolutionising the hospitality industry one customer at a time. With their help, hotels can stay ahead of the competition and deliver the best possible customer experience all while boosting their bottom line. It's no wonder why Hoteza is quickly becoming a leader in the hospitality technology space. With their innovative solutions, hotels can create a digital guest journey that will exceed customer expectations and keep them coming back for more.
Hoteza Products
Hoteza TV: A set-top box-free IPTV hosted solution that runs on Smart TVs. Ease and flexibility, for every guest.
Hoteza Stream: Enable your guests to easily share their content from any device with the in-room TV screen
Hoteza Hotpad: An interactive in-room tablet solution to access everything hotel can offer
Hoteza Web Application: Interactive & easy-to-use web application for easier communication, entertainment & personalised guest experience
Hoteza Mobile Application: Interactive user-friendly hotel mobile app for an enhanced personalised guest journey
Hoteza Self Check-In: Web and kiosk hotel self check-in solutions
Hoteza Hotsign: Display selected visual information in your public areas
Hoteza High Speed Internet Access (HSIA): Distribute available Internet speed evenly and solve your internet congestion issues
Wi-Fi and bandwidth are becoming increasingly important in hotels
In todays age guests rely on having a secure, fast internet connection to stay connected with family and friends or work remotely.
For many hotels, the quality of their Wi-Fi services can be a defining factor when it comes to whether customers choose to stay at their establishment or not. High-speed Wi-Fi allows for smoother streaming, faster downloading, and ensures that all devices run seamlessly regardless of how many people are connected at once.
Bandwidth is also essential for hotel operations such as video conferencing or hosting online meetings. Hotels must have high enough bandwidth capacity to handle multiple users without slowing down their speeds, otherwise they risk disappointing guests with slow connection times or even complete disconnection.
Good Wi-Fi and bandwidth are essential for hotels to remain competitive.
As customers today expect quick, reliable connections no matter where they stay. Providing fast and secure Wi-Fi will help ensure that guests have a positive experience during their stay. By investing in quality Wi-Fi and ensuring ample bandwidth is available, hotels can differentiate themselves from competitors while also keeping customers happy. As guest expectations around internet access continue to rise, hotels must be prepared with the right solutions in order to meet demand. With the proper infrastructure in place, hotels can provide the best possible service for their guests and remain at the top of their industry.
Conclusion
Ultimately, casting technology has proven that it is here to stay when it comes to revolutionising the hotel industry. As investment in this technology continues to grow, hotels are only beginning to scratch the surface of what it has to offer. With its potential for creating entirely new experiences and engagement opportunities, casting will continue to be a driving force behind the industry’s innovation and growth.
In conclusion, a user-friendly Guest User Interface, reliable Wi-Fi connection, and adequate bandwidth are essential for hotels to provide their guests with the best experience possible. Without these three elements in place, hoteliers may struggle to stay competitive as they risk alienating current and potential guests who expect fast, easy access to the amenities they need during their stay. Speak to the Siemlus team to discuss how we can help you implement and support Hoteza in your property.