Technology Telesales Executive
Milton Keynes - Salary Negotiable on Experience - Uncapped Commission
Siemlus, is a unique Service Integration & Management (SIAM) company that has grown rapidly in the last two years securing technology contracts with leading hospitality brands such as Jurys Inn and Holiday Inn. Siemlus is looking for an enthusiastic Telesales Representative to contribute in generating sales for our company. Reporting directly in to senior management, you will be responsible for closing sales deals over the phone and maintaining good customer relationships and helping us build the Siemlus brand and reputation within the industry.
An effective telesales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.
The goal is to help the company grow by bringing in customers and developing business, with a competitive salary and uncapped commission this is an opportunity to play a leading role in our future growth.
About Siemlus
Siemlus was established by a group of engineering & technology specialists that came together to help clients envision, design and implement technology infrastructure for today’s market and beyond. We believe creating a better place for everyone means impacting people in their everyday lives in delightful and uplifting ways through technology implementation.
Working mainly in the hospitality sector we help our clients envision, design and implement technology infrastructure for today’s market.
We have an ambitious, creative team of professionals who are driven to deliver solutions that change customer perceptions and inspire other businesses to fundamentally change their operations.
By continuing to build and maintain our collaborative culture we directly translate our ability to create beautifully curated integrated customer experiences.
Responsibilities
Contact potential or existing customers to inform them about out hotel technology products and services
Answer questions about our products or the Siemlus company
Ask questions to understand customer requirements and close deals
Direct prospects to the internal accounts and technology team when needed
Manage and update customer information in the CRM database
Take and process quotes in an accurate manner
Handle grievances to preserve the company’s reputation
Go the “extra mile” to meet sales quota and facilitate future sales
Keep records of calls and sales notes or useful information
Requirements and skills
Proven experience as telesales representative or other sales/customer service role
Proven track record of successfully meeting sales quota preferably over the phone
Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
Ability to learn about products and services and describe/explain them to prospects
Excellent knowledge of English
Excellent communication and interpersonal skills
Cool-tempered and able to handle rejection
Good negotiation skills with the ability to resolve issues and address complaints
Experience in the B2B technology services sector an advantage