Why Hotels are Increasingly Adopting Digital Key Enabled Locks
Hotels are increasingly adopting digital key enabled locks as a replacement for traditional magstripe locks. Digital key enabled locks allow guests to use their smartphone as a room key, eliminating the need to carry around an extra card or fob. Mobile key locks also offer hotels greater control over who enters the building and when allowing them to track guest attendance by the time of day and location in addition to providing more versatility in terms of access for service personnel.
The hotel industry is taking a liking to mobile access to electronic locks for a variety of reasons. Mobile applications that enable guests to directly access their hotel rooms provide more convenience and result in greater guest satisfaction.
Mobile access allows hotel staff to be more efficient since they don't have to replace a lost room key or deal with guests who have locked themselves out. Mobile access also helps to prevent theft by allowing hotels to track when and where people are entering and leaving the building.
Hotels that have made the switch to mobile electronic locks are seeing great results, with increased customer satisfaction and operational efficiency. If you're in the market for a new lock system, be sure to consider mobile locks as an option.
The hotel industry is changing and you’re looking for a way to keep up.
You need an easy-to-implement solution that will help you stay ahead of the curve. Siemlus works closely with Onity and offers just that with our innovative locks, keys, and mobile technology solutions. We provide hotels with smart locks and keyless entry systems so guests can check-in without ever having to wait at the front desk or worry about losing their key card again. Our products are designed to make your life easier while also saving you money on labor costs!
With Onity’s smart lock system and Siemlus installation and support, guests can use their smartphone as a virtual room key – no more fumbling around for cards or worrying about lost keys! Guests simply download the app onto their phones to create a safe, secure, and convenient way to access their hotel room. And best of all? A digital key solution can save time, and money by reducing labor costs associated with recutting rooms when guest lose their cards or forget them inside the room after checkout time has passed. Plus these new locks don't require any special wiring so installation is quick & easy - perfect for retrofitting.
Who is the ideal guest for digital key?
A smartphone user is the best guest for a digital key since it needs a Bluetooth connection to operate. Siemlus has observed a clear link between business travellers who use mobile boarding passes and digital keys; those same business travellers become leisure guests on holiday, but their demands don't alter.
Smartphones are almost universal in their adoption and is only going to rise, which is driving the significant use of digital keys in hotels. A hotel may reach out to the vast majority of its customers by incorporating a mobile-access platform since they are most likely to have with them at all times.
The growing demand for self-serve solutions, which is largely responsible for the hospitality industry's embrace of mobile key technology, has made it more important than ever to have a digital strategy. Mobile key technology can be a considerable time-saver for business travelers who especially appreciate being able to skip the front desk and go straight to their assigned guestroom.
From a brand experience, mobile key solutions can help drive guest loyalty and direct bookings, plus improve efficiency so staff can spend more time offering premium guest services.
Many platforms allow hotels to produce many digital keys for a single room, depending on the lock maker. With the most recent versions being released, hotel guests will be able to exchange digital keys with one another and have the hotel watch and manage them directly if necessary.
What’s next in hotel door lock technology?
The ability to enhance the guest experience and boost hotel operations efficiency is a major indication of how far door lock technology has progressed. Hotel systems are mutually reliant; a visitor can't check in until the room is cleaned, and housekeeping can't clean the room until it knows a customer has checked out. Mobile key systems have the potential to break this deadlock and allow for more fluid interaction between guests, staff and managers. Mobile keys can help reduce customer waiting times at check-in and check-out, as well as make it possible for housekeeping to start work on a room even before the guest has departed.
Technology within the door locks themselves is evolving. The ability to access much more than simply a room, such as an elevator to their room, the spa or even parking lot is necessary. Before and during a guest's stay, hotel room systems such as lighting and air conditioning should be utilised. An adaptable electronic access control technology may be used to manage all of these systems, both guests and operations benefit when they're handled correctly.
Communication modules let hotels boost door-opening times when guests use a mobile key as well as connect with in-room smart devices like televisions and thermostats. Locks will continue to become more streamlined in design, especially for high-end properties and resort applications, in addition to what's inside.
Some hoteliers and service providers are also recognising the numerous advantages of cloud-based access management systems. A cloud-based security access platform is maintained up to date, with the capacity to get automatic software upgrades that address new threats and flaws, further increasing security at no additional cost to hoteliers.
It’s clear that mobile key technology is not a fad, it's the future of how guests will interact with hotels. Hoteliers and providers must take note of these changes in order to stay ahead of the curve and provide the best guest experience possible.