The hospitality industry is fast-paced, demanding, and continuously evolving, making Information Technology (IT) an essential backbone for every hotel. From check-ins to operations and customer engagement, technology is a powerful enabler that can make or break a hotel’s ability to meet guest expectations and operate efficiently.

Thousands of hotels are in question about Artificial Intelligence (AI) takeover. Is it really the future of hospitality? The hospitality industry is witnessing a shift in focus from humans to technology. With the rise of Artificial Intelligence (AI) and other automated services, hoteliers are having to adapt their businesses to stay ahead of the curve.

In this difficult environment, hoteliers are looking for ways to reduce costs without compromising on customer service. One area where cost savings can be found is in IT.