Hoteliers are Choosing Siemlus Connect for their Technical Support
As we collectively transition into a post-COVID era, Siemlus remains dedicated to providing unwavering technical support to the hospitality industry. Throughout this challenging period, we have continually adapted to assist the industry in navigating the evolving landscape and preparing for the "new normal" while addressing the swiftly changing needs of guests and our hospitality clients.
Our team is actively contributing technologies and strategies to enable hotels to offer contactless or low-touch guest services while simultaneously enhancing productivity and efficiency.
On the back of a successful display at The Independent Hotel Show in London last week it was fantastic to understand more about clients needs and pain points and how our offering is evolving to meet these new challenges. One of the key talking points with visitors was the 'hows' that complement the 'whys' and 'what’s' of our success to introducing Siemlus Connect.
At the show we showcased the efficiency of the Hoteza suite of products and how we take guests along “The Ultimate Digital Guest Experience”, but was was most interesting was discussing how Siemlus Connect support helps bring this all together.
“Attempting to integrate multiple providers can prove exceptionally challenging, if not outright impossible. This is where Siemlus proves invaluable, as it consolidates all hospitality technology services into a single, comprehensive source, bridging the gaps seamlessly.”
Siemlus Connect offers an unrivaled stance on support for all your technology and management solutions, tailored to meet the unique needs of your property. Covering problem areas like Ist Line Support, Wi-Fi, Door Access control, Web Apps, Phones, Laptops, TV Systems and more, we'll delve into the key reasons “why” Siemlus Connect should be your go-to choice for hospitality tech support.
The 5 how’s of Siemlus complementing the why’s and what’s of Siemlus Connect.
Centralised helpdesk
Siemlus Connect offers a centralised help desk for efficient tech support. Our dedicated team is available 24/7, ensuring prompt resolutions to keep your operations smooth.
Agile Process
Our team use agile processes to adapt to your hotel's changing needs. This lets us swiftly respond to tech demands, keeping your systems up-to-date and industry-aligned.
Best of Breed Supply Chain
Siemlus sources top-tier tech solutions through a premium supply chain. Partnering with industry leaders ensures your hotel operates at its best with advanced, reliable equipment.
Siemlus Integration via support
Siemlus priorities seamless integration, working closely with your staff to ensure new tech solutions smoothly fit in. Comprehensive training and support minimise disruptions.
Operational Transparency
Our support ensures operational transparency. We provide detailed insights into your tech systems' performance, aiding informed decisions and cost optimisation.
Want to know more? Reach out to the team at hello@siemlus.com